Discover how Orthian helped Đô Thị Laundry transform its self-service laundry system with real-time IoT integration, smart payments, and user-friendly UX. A digital transformation case study that shows the future of automated services.

Automation in Everyday Life

The digital transformation of traditional services is happening faster than ever and Orthian is proud to be part of that wave. In partnership with Spinning International, we helped develop a seamless self-service laundry experience for Đô Thị Laundry, one of the leading automated laundromat chains in Vietnam.

Do Thi Laundry is now live
 on Orthian’s fully integrated tech platform

Project Overview: Smart, Seamless & Instant

Our mission was to design and implement a smart payment and control system for Đô Thị Laundry’s expanding chain of self-service laundry stations. The system had to be intuitive, secure, and real-time, even for customers with zero technical background.

Without requiring an account or app download, users can:

  • Select their washing or drying machine
  • Choose the mode and settings
  • Activate the system within 2 seconds

What We Delivered: Orthian’s Custom-Built Solution

Orthian provided a full-stack digital solution, combining user interface design, IoT integration, and payment gateway development to ensure a smooth and scalable operation:

  • Touch-optimized interface: Designed for accessibility across all age groups
  • Seamless payment flow: Secure and fully integrated with local e-wallets
  • Real-time device sync: Instant status updates and feedback from washing/drying units
  • Scalable backend: Engineered to support future expansion to hundreds of locations
  • Add-time function: Users can extend drying sessions with one touch

User Interface of the washer/dryer

Results & Tangible Outcomes

By tightly integrating the system with ALS smart washers/dryers via API and local e-payment systems, Orthian helped Đô Thị Laundry deliver an elevated user experience where speed meets simplicity. The process of doing laundry is now:

  • Fast
  • Contactless
  • Fully self-service

All while keeping operational management efficient and future-ready.

A New Standard for Self-Service Businesses

“Wash and dry it yourself – own your happiness.”
This tagline now truly reflects the customer journey at Đô Thị Laundry, where convenience and autonomy are core to every interaction.

Orthian’s solution is more than just technology. It is a blueprint for how digital transformation can reshape daily services and customer expectations.

3. Final screen after payment

Why It Matters

This case study underscores Orthian’s core strengths in:

  • UX/UI design for embedded systems
  • IoT integration with industrial hardware
  • Secure digital payment implementation
  • Scalable infrastructure for smart service businesses

As we continue to help businesses streamline operations and enhance customer engagement, this project stands as a reference for what’s possible when technology meets simplicity.

Looking for a Digital Partner?

If you’re seeking an experienced technology partner to develop your digital platform, optimize user experience, and drive growth, please contact Orthian.

We’re ready to provide expert consultation and help you create the ideal solution.

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